Jewellery care
Caring for jewellery is important.
Since 1965, Nina’s has established and maintained the highest standards in design, materials and craftsmanship, creating jewelry that has been passed down from generation to generation. With some simple, basic care, you can help preserve and protect your jewellery for years to come.
Professional cleanings are recommended as often as once a year. We encourage you to bring your Nina’s jewelry back to us for professional servicing. Our staff are knowledgeable and experienced in all aspects of jewellery care: cleaning gemstones, restringing pearls and repairing clasps and earring backs.
If you need more information than what is presented in this guide click here and one of our customer care staff will be pleased to answer your questions.
- General jewellery care
- How do I care for platinum, gold and silver?
- How should I store my silver?
- How do I care for my Nina’s sterling silver?
- How do I care for gemstones?
- How do I care for my diamond?
- How do I care for my cultured pearls?
- How can I get an item repaired?
General Jewellery Care
Over time, fine jewellery can become a treasured family heirloom if it is cared for properly. Dust, pollution and daily wear all conspire to cloud the brilliance of gemstones. The surface of gold, platinum and silver jewelry can become dulled. Timeworn prongs and clasps can result in the loss of a stone or an entire piece of jewellery.
Professional cleanings are recommended as often as once a year. We encourage you to bring your Nina’s jewellery back to us for professional servicing. Our staff are knowledgeable and experienced in all aspects of jewelry care: cleaning gemstones, restringing pearls and repairing clasps and earring backs.
How do I care for platinum, gold and silver?
Between professional servicing, most gold and platinum jewellery can be maintained with a non-abrasive cleaner. Examine your jewelry regularly to make sure settings are snug and clasps and joinings are secure. Sterling silver tarnishes rapidly, especially when exposed to salt air and products containing sulfur, such as rubber bands and some papers. Nina’s recommends a non-abrasive silver polish to keep your silver looking its best.
Jewellery storage is also important. At the time of purchase, all Nina’s jewellery is wrapped in a protective box, case or tarnish-resistant pouch. When not wearing your jewellery, we recommend that you place the piece back in its original case or another suitably lined box or pouch.
How should I store my silver?
Silver should be kept absolutely dry. If your silver is used frequently, keep it away from excessive exposure to air by storing it in a tarnish-proof material such as the flannel pouch provided with your Nina’s silver or a silver storage box. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area, whether it is a closed box or a flannel roll. Avoid contact with rubber bands or other rubber products. The sulfur in rubber causes tarnishing and corrosion.
How do I care for my Nina’s sterling silver?
Sterling silver is a precious metal and may require cleaning from time to time. Using a small amount of bi-carbonate of soda with some water make a paste, gently rub the silver several times. Then rinse the silver thoroughly in warm water and carefully dry. This will remove the tarnish and dullness, keeping your sterling silver like new. Please note: chlorine and bleach accelerate tarnishing and should be avoided.
How do I care for gemstones?
Some gemstones require special care, but certain basic precautions apply to all jewelry set with gemstones.
- Avoid excessive impact against hard surfaces, extreme temperature changes and contact with perfumes, cosmetics and household chemicals.
- Prong settings are particularly vulnerable and should be examined regularly to be sure they hold the stone securely.
- Jewellery set with gemstones can be maintained with a non-abrasive jewelry cleaner.
- Ultrasonic cleaning is not safe for many gemstones, so we advise against this method.
To clean diamonds, use a mild solution of 6 parts warm water to 1 part ammonia, 1 part dish washing liquid and apply with a very soft bristle brush.
How do I care for my diamond?
Dust, pollution and daily wear all conspire to cloud the brilliance of a gemstone and dull the surface of platinum and gold. Nina’s suggests that your ring receive periodic professional maintenance. Our trained artisans will check that the setting is adequately securing your stones and give your ring a thorough cleaning. Between professional cleanings, Nina’s recommends the occasional use of a nonabrasive cleaner for diamond jewellery. A mild solution of six parts water to one part ammonia may be applied with a soft bristle brush. Jewelry with stones other than diamonds may need other care.
How do I care for my cultured pearls?
Fine cultured pearls with thick nacre layers will last for generations if cared for properly. Cultured pearls should be kept free of perfumes, cosmetics, perspiration and dirt. You may gently wipe cultured pearls with a slightly damp cloth. Nina’s cultured pearls are strung on pure silk with knots between each cultured pearl. Over time, the silk will stretch, weaken and become soiled. If you wear your cultured pearls regularly, we encourage you to have your cultured pearls cleaned and restrung annually.
How can I get an item repaired?
We repair items made by Nina’s. You can send in your item to us via the post. If you choose to send your item via the post, please follow the instructions listed below.
- Download our Repair Form
- Print the form and complete all the information
- Enclose the form with jewellery item to be repaired
- Send the item and form to the below address using an insured shipping method
Customer Service Department
Shop 14, 55 Dunn Bay Road
Dunsborough WA 6281 - After we make an assessment, we will send you a free estimate