AUSTRALIAN SHIPPING

We ship FREE Australia wide on all orders $250 and over. Australian orders under $250 will incur a $25.00 shipping fee. We ship via Australia Post, using Email Track Advice and signature on delivery. 

All purchases are insured by our independent insurance company whilst in transit.

If your purchase is above AUD$60,000 we will be in contact with you to arrange a tailored shipping and insurance method.

INTERNATIONAL SHIPPING

Our international customers enjoy $60.00AU flat rate shipping. We ship via Australia Post, using Email Track Advice and signature on delivery. 

All purchases are insured by our independent insurance company whilst in transit.

Any taxes and duties to be charged by the destination country is the responsibility of the purchaser.

If your purchase is above AUD$60,000 we will be in contact with you to arrange a tailored shipping and insurance method

RETURN POLICY

Jewellery pieces are accepted for credit or exchange if returned in saleable condition within 30 days, accompanied by a sales receipt. Some exclusions may apply.

Gift recipients are entitled to a non-refundable merchandise credit. To return or exchange your gift selection, please send it, via an insured method, directly to:

Alternatively, you may bring your return to any of our retail LOCATIONS in Western Australia.

If you have any questions, please contact customer service on 
+61 8 9759 1366. A representative will be available from 9am-5pm Monday-Friday WST.